"Standard shipping" ($7.95) orders within the U.S.A will be sent mostly via FEDEX Ground or Home Delivery service. You will receive an e-mail from FEDEX confirming that the shipment is in their hands, and a link to track your package. In instances where FEDEX is not used such as APO/FPA addresses, we will use USPS priority insured mail with delivery confirmation. We will send you an e-mail giving you the delivery confirmation number. This can be viewed on USPS.COM and will initially show when the package was accepted by the post office.

For Expedited/Express orders - This is 1-2 business day delivery dependent on location ($20.00) we ship via FEDEX Express and on occasion USPS Express mail. Please note that APO/FPO addresses cannot use expedited delivery as we can only ship via the USPS (no other carriers permitted) and express mail is not a permitted service so you will need to select standard shipping and we use priority mail.

For International orders ($35.00) we will only ship via FEDEX International service as you will be able to track the progress of the shipment and they are able to check on things quickly should a delay occur. The Post office is not able to assist or quickly check on any package once it leave the US and this can leave you, our client and us the shipper in an unacceptable position.

Please note that we have no control over any government agency including customs and that for any shipments outside of the U.S, the customer is responsible for any and all customs charges and/or duties payable.

On occasions we may call or e-mail a client to verify the information.

If you have any questions which have not been answered above, please e-mail us at Customerservice@touchofluxury.com