IS IT SAFE TO USE MY CREDIT CARD?

YES! We have taken every precaution possible to make sure that your information and transaction are safeguarded. We employ industry standard measures including SSL whereby your information is encrypted. If however you should prefer to pass your information directly to a member of our sales team, please call:-

1-877 4-BRITISH (1-877 427 4847)

WILL I PAY SALES TAX?

If you reside in the State of New Jersey, we are legally bound to collect sales tax.

WHAT METHODS CAN I USE TO PAY FOR MY ORDER?

We accept Mastercard, Visa, American Express and Discover. You can use our secure online method to pay, or if you wish, you can call and speak to a representative. We also accept personal checks and money orders, but please note that goods are not shipped until funds have been cleared. Checks and money orders should be made payable to TOUCH OF LUXURY INC, and mailed to:

TOUCH OF LUXURY INC
71 South Orange Avenue
Suite 365
South Orange, NJ 07079

CAN I RETURN THE ITEMS IF I WANT TO?

Yes, providing the item is returned to us no later than 30 days from the date is was shipped to you. Please see our return policy for further information .

WHAT IF I WANT SOMETHING AND IT ISN'T IN STOCK?

In the event that an item you wish to purchase is out of stock, you will receive an e-mail from us letting you know the time involved in getting your item. Therefore you will have a choice of accepting or to select something else. If you choose to wait, we will keep you informed all the way, and of course notify you once the goods are received and shipped to you.

HOW ARE THE GOODS SHIPPED?

"Standard shipping" ($7.95) orders within the U.S.A will be sent mostly via UPS/FEDEX Ground or Home Delivery service. You will receive an e-mail from UPS/FEDEX confirming that the shipment is in their hands, and a link to track your package. In instances where UPS/ FEDEX is not used, we will use USPS priority insured mail with delivery confirmation. We will send you an e-mail giving you the delivery confirmation number. This can be viewed on USPS.COM and will initially show when the package was accepted by the post office.

For Expedited/Express orders 1-2 business day delivery dependent on location ($20.00) we ship via UPS/FEDEX Express and on occasion USPS Express mail.

For International orders ($20.00) we will only ship via the United States Postal Service. We will ship either Registered insured airmail, or for higher value/larger orders, we will ship airmail parcel post insured. Regular airmail, Global Priority mail etc, do not offer insurance, and all of our shipments are insured.

For any shipments outside of the U.S, the customer is responsible for any and all customs charges and/or duties payable.

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IS MY PERSONAL INFORMATION SAFE? DO YOU SELL MY INFORMATION?

Your information is totally safe. You have provided it to us in order to purchase from us. You are our client, not a commodity to be sold.

IF I LIKE THE LOOK OF SOMETHING BUT WANT IT IN A DIFFERENT COLOR, IS THAT POSSIBLE?

Of course. We welcome requests from anyone, and will do whatever possible to accommodate your request.

If you have any questions or concerns which have not been covered above, please feel free to e-mail us at customerservice@touchofluxury.com, or call our customer service team on
1-877 427 4847